Question & answer

What should go in a welcome email (or welcome series)?

The short answer

The welcome email confirms the signup, delivers the promised value (like the lead magnet) right away, and sets expectations. It is the best-opened email you will ever send; a two-or-three-part welcome series is the highest-returning automation there is.

Nobody is as engaged as the subscriber of five minutes ago: welcome emails get far higher open rates than regular editions. Do not waste that momentum on a bare "thanks for subscribing". The first email arrives immediately, delivers the promised lead magnet, introduces you in a few lines, and sets the expectation: what, how often, and what is in it for the reader.

A series beats a single email. Email two (after two or three days) shares your best existing material: the three articles or editions you are proudest of. Email three (after a week) may ask something: a reply about what the reader struggles with (gold for your content planning) or a soft pointer to your product or service.

Technically this is the simplest automation in existence: trigger on signup, two or three emails with delays in between. MailerLite does it free, and at beehiiv, Kit, and everyone else it is a template job for one evening. No other email investment pays back this fast.